{"id":13949,"date":"2026-06-11T14:39:29","date_gmt":"2026-06-11T14:39:29","guid":{"rendered":"https:\/\/ww2.vdsi.pt\/?page_id=13949"},"modified":"2026-06-22T14:25:20","modified_gmt":"2026-06-22T14:25:20","slug":"resolucao-de-litigios","status":"publish","type":"page","link":"https:\/\/www.vdsi.pt\/en\/resolucao-de-litigios\/","title":{"rendered":"Dispute Resolution"},"content":{"rendered":"<h3><span style=\"color: #ffffff;\">Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo:<\/span><\/h3>\n<p><span style=\"color: #ffffff;\">Em caso de lit\u00edgio de consumo, o consumidor poder\u00e1 recorrer a uma Entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (RAL).<\/span><\/p>\n<p><span style=\"color: #ffffff;\">Nos termos da legisla\u00e7\u00e3o aplic\u00e1vel, informamos que os consumidores podem consultar a lista atualizada das entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo dispon\u00edveis em Portugal atrav\u00e9s do Portal do Consumidor.<\/span><\/p>\n<p><span style=\"color: #ffffff;\"><strong>Portal do Consumidor:\u00a0<a style=\"color: #ffffff;\" href=\"https:\/\/www.consumidor.gov.pt\" target=\"_blank\" rel=\"noopener\">www.consumidor.gov.pt<\/a><\/strong><\/span><\/p>\n<p><span style=\"color: #ffffff;\">Sem preju\u00edzo do recurso aos tribunais judiciais, os consumidores podem recorrer \u00e0s entidades de resolu\u00e7\u00e3o alternativa de lit\u00edgios legalmente reconhecidas para media\u00e7\u00e3o, concilia\u00e7\u00e3o ou arbitragem de conflitos.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo: Em caso de lit\u00edgio de consumo, o consumidor poder\u00e1 recorrer a uma Entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (RAL). Nos termos da legisla\u00e7\u00e3o aplic\u00e1vel, informamos que os consumidores podem consultar a lista atualizada das entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo dispon\u00edveis em Portugal atrav\u00e9s do [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-13949","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (RAL) | Vida Digital<\/title>\n<meta name=\"description\" content=\"Informa\u00e7\u00e3o sobre Resolu\u00e7\u00e3o de Lit\u00edgios. 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